Delete your QubiLibrary account

QubiLibrary by Qubimonk Technologies Pvt. Ltd.

How to ask for deletion

Send an email to qubi.library@gmail.com with the subject "Delete my QubiLibrary account" and include:

Library owner / staff: the email address you log in with and your library name.
Student: your login ID (for example QL482913), your name, mobile number and library name.

To protect your account we will confirm the request from the email address or mobile number registered with us before deleting anything. We complete deletion within 30 days and email you when it is done.

What is deleted

Your login (email / Google link / student login ID and password) and app settings.
Your profile details: name, email, mobile number, address, date of birth, photo and emergency contact.
Device tokens used for notifications.
Library owners: the library workspace, its branches, seats, plans and staff accounts, and its students' records, once any active subscription period has ended.

What is kept, and for how long

Payment and receipt records (amount, date, receipt number) that the library or we must keep for tax and accounting law – up to 8 years, with your contact details removed.
Security and audit logs – up to 1 year.
Backups – overwritten within 35 days.

Students: your library can also remove you directly. If you have left a library, you can ask the library owner to mark you as left and reset or remove your app login.